Privacy Policy
How Sand Road Ventures Pty Ltd collects, uses, stores and protects your personal information in accordance with Australian law.
1. Our commitment to your privacy
Sand Road Ventures Pty Ltd (referred to in this policy as “we”, “us” or “our”) is an Australian proprietary company holding an Australian Business Number (ABN), operating from Melbourne VIC and providing investment and venture services across Australia. We respect your privacy and are committed to protecting the personal information we hold about you.
This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) contained within it.
2. The Australian Privacy Principles
The Australian Privacy Principles govern how Australian organisations must handle personal information. They cover the collection, use, disclosure, quality, security and access of personal information. Our practices are designed to comply with each of the APPs, including:
- APP 1 – Open and transparent management: this policy is publicly available on our website at all times.
- APP 3 – Collection of solicited personal information: we only collect personal information that is reasonably necessary for our functions and activities.
- APP 5 – Notification: we inform individuals, at or around the time of collection, why their information is being collected and how it will be handled.
- APP 6 – Use and disclosure: we use and disclose personal information only for the primary purpose of collection, or for a related purpose you would reasonably expect, or where otherwise permitted by law.
- APP 11 – Security: we take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
3. What personal information we collect
Depending on how you engage with us, we may collect:
- Your name, email address and other contact details when you enquire about our services, request a quote or subscribe to updates;
- Business and background information you choose to share with us when discussing potential investment or venture engagements, such as company details, role and professional history;
- Information contained in correspondence you send to us, including emails and enquiry form submissions;
- Technical information such as browser type, device information and pages visited, collected through standard website analytics.
We do not collect sensitive information (such as health, racial or religious information) unless it is reasonably necessary and you have consented, or the collection is otherwise permitted under the Privacy Act.
4. How we collect personal information
We collect personal information directly from you wherever practicable, including when you:
- Submit an enquiry or quote request through our website forms;
- Email us at ceo@sandroadventuresau.space;
- Engage with us in meetings, calls or written correspondence about our services;
- Use our website, where limited technical data may be collected automatically.
In some circumstances we may collect information from third parties, such as publicly available sources or professional referees, where it is unreasonable or impracticable to collect it directly from you.
5. Purposes for which we use personal information
We use the personal information we collect to:
- Respond to enquiries and provide our investment and venture services;
- Prepare proposals, quotations and engagement documentation;
- Manage our client and business relationships, including invoicing and administration;
- Meet legal, regulatory and professional obligations applicable to an Australian company;
- Improve our website, services and communications.
We will not sell your personal information, and we will not use it for direct marketing unless you have consented or you would reasonably expect such use and we provide a simple means of opting out.
6. Disclosure of personal information
We may disclose personal information to:
- Service providers who assist us with functions such as website hosting, email delivery, data storage and professional advice, bound by confidentiality and privacy obligations;
- Related entities, advisers or counterparties where reasonably required in connection with an engagement, and only with appropriate safeguards;
- Government bodies, regulators or law enforcement where required or authorised by law.
Where we engage overseas service providers, we take reasonable steps to ensure that any transfer of personal information outside Australia is subject to appropriate protections consistent with APP 8.
7. Security of personal information
We hold personal information in electronic form and take reasonable steps, having regard to the risks and the nature of the information, to protect it from misuse, interference, loss and unauthorised access. These steps include access controls, secure storage arrangements and limiting the information we collect to what is necessary.
When personal information is no longer required for the purpose for which it was collected, and we are not required to retain it by law, we take reasonable steps to destroy or de-identify it.
8. Cookies and website analytics
Our website may use cookies and similar technologies to support core functionality and to understand how visitors use the site. Cookies are small files stored on your device. You can configure your browser to refuse cookies or to alert you when cookies are being set; however, some parts of the website may not function fully as a result.
9. Access to and correction of your personal information
Under APP 12 and APP 13, you have a right to request access to the personal information we hold about you and to request corrections where it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email ceo@sandroadventuresau.space. We will respond within a reasonable period. There is generally no charge for access or correction; however, we may charge a reasonable fee where significant effort is required to locate and provide the information, and we will notify you of any such fee beforehand.
10. Privacy complaints
If you believe we have breached the Australian Privacy Principles or this policy, please contact us by email at ceo@sandroadventuresau.space with details of your concern. We take all privacy complaints seriously and will acknowledge your complaint promptly, investigate it fairly and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via its website at oaic.gov.au.
11. Anonymity and pseudonymity
Where lawful and practicable, you may deal with us anonymously or using a pseudonym, for example when making a general enquiry about our services. However, we generally require identifying information to provide advice, prepare engagements or respond substantively to quote requests.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the law or technology. The current version will always be published on this page, together with the date of the most recent update. Continued use of our website after changes are published constitutes acceptance of the updated policy.
13. How to contact us
For any questions about this Privacy Policy, or about how Sand Road Ventures Pty Ltd handles your personal information, please contact:
Privacy contact — Sand Road Ventures Pty Ltd
Melbourne VIC, Australia
Email: ceo@sandroadventuresau.space
Website: sandroadventuresau.space
Questions about your privacy?
We are happy to explain how your information is handled before you engage with us.